Shipping and Return Policy

Shipping and Handling Fees


UK Individual Orders

Flat shipping fees per item are included at the time of purchase: £1.00 per card, £7.00 per art print.

UK Trade Orders

Car­riage is free in the UK on trade orders over 20 packs (120 cards). For fewer than 20 packs, car­riage is £6.20.

International Orders

On over­seas orders, addi­tional destination-based ship­ping costs will be invoiced as needed, above and beyond the basic fees described for UK orders.

Please be aware that international shipping can involve customs fees (duties and taxes) which your customs office may charge you before they release your package to you. Miko Greetings has no control over, nor responsibility for, such fees — they are imposed by your own country’s government. If your item arrives at the customs office and you are unwilling to pay the “Customs” or “Brokerage” fees that your country may charge you, you are nevertheless deemed to have received it and are responsible for its acceptance, disposal, or return to us. We cannot issue a refund on a package that has been refused at customs and not returned to us. You may wish to check with your local customs office for more details on possible fees before you order.

Shipping Times


UK Orders

Although your order may arrive within a day or so, please allow up to a week for your order to be processed, posted, and delivered. If you require a quicker delivery, please indicate “Rush Order” in the PayPal message box or within the Shipping Address field of the order form.

International Orders

International orders can sometimes arrive quite quickly as well. However, depending on the destination country, international orders can take up to 8 weeks to travel through the two postal systems and over the distances involved. It can also sometimes happen that an order can be delayed due to customs processing. If your order does not arrive in a reasonable amount of time, you should check with your local customs office to see if they’re holding the package for payment of fees.

Returns

Miko Greetings cards and prints are firm sale unless previously agreed. We will not ship any defective items, so if your items arrive damaged, it would have happened in transit. In that case, please contact us with the details to make arrangements for returning the damaged items for replacement.